From your first request to your booking
Explore, tell us what you have in mind, then review a written quote before committing. Here is what a website request means and what to check before booking.
1. Start with a request
Sending a form is free and does not create a booking. Your reference confirms that we saved your request for review. It does not confirm dates, availability or a reserved guide.
2. Your reviewed quote
Website prices are estimates. Before you decide, your written quote must identify the business supplying the booking, the proposed services, dates, party size, currency, total price, inclusions and exclusions. Ask us to clarify anything that is missing before accepting or paying.
3. People and availability
Guides, drivers and other services are proposed subject to availability. Any credentials or checks relevant to your trip must be confirmed for the specific provider. The website is not a public register of verified operators.
4. Payment and confirmation
The request form takes no payment. We currently arrange cash payment before the experience begins; online card payment is not available. Your written quote must state the exact amount and currency, authorized collector, collection place and time, and any separately payable costs. Agree these details before accepting. Treat your trip as confirmed only when you receive a written booking confirmation. A confirmation is not a payment receipt; ask for a receipt when cash is collected.
5. Changes, cancellation and refunds
The conditions supplied before you accept your booking govern cancellation, rescheduling and refunds. They may differ by service. This website does not promise a universal refund percentage or processing deadline. Terms already accepted for an existing booking are not changed by this page.
6. Contact and trip support
Contact info@egyroam.com with your reference. Support arrangements for a confirmed trip must be stated in its booking documents. We do not currently promise round-the-clock WhatsApp coverage or a fixed response time. For immediate danger, contact local emergency services.
7. Changes outside our control
Weather, site closures and other disruptions can affect an itinerary. We will review available alternatives with you; the conditions accepted for the affected service determine any replacement, cancellation or refund. Your statutory rights are unaffected.
8. Your details
We use your request to plan and manage your inquiry, with human review of outgoing messages. Our Privacy page explains storage, service providers and your choices. Do not include passport details or payment card numbers in a request.
Updated 24 September 2026. Existing bookings retain the terms accepted at confirmation. The contracting business and applicable service conditions must be identified in your quote. Questions:info@egyroam.com.